Shipping policy

We ship to New Zealand, Australia, the USA and Canada. Every order is sent with tracking.

Shipping costs

Free tracked shipping on every order to New Zealand, Australia, the USA and Canada. No minimum spend.

Delivery times

New Zealand and Australia: 7–14 business days
USA and Canada: 7–20 business days

Orders are processed within 1–3 business days. Delivery times are estimates and can occasionally be longer during busy periods such as the lead-up to Christmas.

Tracking

You'll receive a tracking link by email as soon as your order ships. If you haven't received it within 5 business days of ordering, email us at gtrampjack@gmail.com.

Multiple items

If you order more than one item, they may arrive in separate packages on different days.

Customs and duties

Orders outside New Zealand may occasionally be subject to import taxes or duties set by the destination country. These are the customer's responsibility.